The global Customer Relationship Management (CRM) Software market is expected to grow from $82.7 billion in 2023 to $181.9 billion by 2030, at a compound annual growth rate (CAGR) of 10.4%. This projection is based on a comprehensive report titled “Customer Relationship Management (CRM) Software – Global Strategic Business Report,” available on ResearchAndMarkets.com.
The report provides an in-depth analysis of market trends, drivers, and forecasts, aiming to aid businesses in making informed decisions. It covers the global market, with a focus on major geographic regions and market segments. The report also offers competitive insights into the market presence of major players across different geographies.
Key regions, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa, exhibit strong growth trends, indicating the global expansion of the CRM software market. For instance, the U.S. market is estimated at $40.6 billion in 2023, and China is forecasted to grow at an impressive 14.7% CAGR, reaching $18.8 billion by 2030.
The report features company profiles of major players like Accenture PLC, ACI Worldwide, Inc., and 3i Infotech Ltd., providing insights into their market strategies and positions. Additionally, the report offers complimentary updates for one year to keep stakeholders informed of the latest market developments.
Key attributes of the report include 1296 pages, a forecast period from 2023 to 2030, an estimated market value of $82.7 billion in 2023, a forecasted market value of $181.9 billion by 2030, and a CAGR of 10.4%. The report covers various topics, including an introduction to CRM, evolution of CRM, types of CRM, deployment options, benefits of CRM, disadvantages of CRM implementations, CRM application in select end-use sectors, CRM ecosystem, CRM trends, and market issues and challenges.
The report also highlights the emergence of channel-less CRM, the growing role of CRM in customer experience, the rising adoption of mobile devices, and the increasing importance of CRM in various sectors such as retail, banking and financial services, insurance, healthcare, life sciences, and e-commerce.
In conclusion, the “Customer Relationship Management (CRM) Software – Global Strategic Business Report” is a valuable resource for businesses seeking to understand the trends, growth opportunities, and competitive landscape of the CRM software market. The report provides actionable insights that can help identify new revenue opportunities and inform strategic business decisions.
